Productive Conversation

Building Trust and Clarity for Sustainable Performance

In the modern workplace, the ability to hold productive conversations is a key driver of trust, teamwork, and performance. Too often, conversations break down because they are unclear, based on assumptions, or lack mutual respect—leading to confusion, conflict, and wasted energy. This two-day interactive programme is designed to help executives and supervisors strengthen their communication skills so they can create clarity, build trust, and achieve results through meaningful dialogue. Participants will learn how to recognise the patterns that undermine communication and replace them with approaches that encourage openness, collaboration, and shared understanding. They will practise techniques to set clear expectations, ask powerful questions, and express their views confidently while respecting others. The programme also provides practical methods for giving and receiving feedback that motivates rather than discourages. Using engaging activities, role-play, and group discussion, participants will explore how to break unproductive cycles and reinforce positive ones. By the end of the programme, they will be equipped with the confidence and competence to turn everyday conversations into opportunities for stronger relationships and higher performance.

Learning Outcome

Enhance workplace trust and performance through productive conversations.

Learning Objectives

By the end of the program, participants would be able to;

Learning Methodology

The program uses interactive face-to-face facilitation, where participants learn through simulations, case discussions, role-play, team-based challenges, and guided reflections. Each activity is directly tied to workplace realities to ensure knowledge transfer and application.

Delivery Method

A captivating fusion of interactive presentations, discussions, experiential learning activities, role-play, and audiovisual aids.

Learning Evaluation

Level 2 of Kirkpatrick Learning Evaluation Model

Target Audience

Executives, Supervisors, Team leaders or any team members

Program Duration

2 days (09:00 to 17:30)

Available Dates
Month Dates
April 11, 12, 18, 19, 25, 26
May 2, 3, 9, 10, 16, 17, 23, 24, 30, 31
June 6, 7, 13, 14, 20, 21, 27, 28
July 4, 5, 11, 12, 18, 19, 25, 26
August 1, 2, 8, 9, 15, 16, 22, 23, 29, 30
September 5, 6, 12, 13, 19, 20, 26, 27
October 3, 4, 10, 11, 17, 18, 24, 25, 31
November 1, 7, 8, 14, 15, 21, 22, 28, 29